Getting Settled
Arriving in a new country can be overwhelming. Finding an area in which you would like to live, choosing your accommodation, hiring domestic help and paying bills are just some of the practical issues that need to be dealt with when first moving to a new location. Since most arriving expats cannot speak Thai, getting around to acquaint yourself with your new environment can be a difficult task.
This section will provide you with information on what to bring in your shipment if you have not yet arrived, on the most common areas in which expats choose to live, on visa information and suggestions in choosing domestic staff. As for your arrival in Pattaya or surrounding areas, do not be discouraged if you feel a bit lost at first. Stress can have a strong influence on your ability to adapt to a new environment. Stress affects everyone differently and depends on many external factors that relate to you personally. Is it your first assignment? Are you happy and excited moving to Pattaya? Do you worry about your family? Do you make new friends easily? You have left all that is familiar and moved to a country where everything is different: the people, language, food, lifestyle, weather and …the driving.
The first thing to consider is getting involved. After your belongings have arrived and you have moved into your new home and recovered from your jetlag and the shock of moving, start exploring!
The sooner you begin to meet people and find your way around town, the sooner you will feel comfortable and settled in your new home. Pattaya has much to offer and has a large population of expats who have learned to thrive in Thailand. Some have been here for many years while others have just arrived. Contact one of the clubs or organizations mentioned later in this Guide, and you will meet many interesting people of different nationalities. This can be a great help, especially if your first language is not English. These clubs organize many different activities and events, which will help you to acclimatize more quickly to living in Pattaya.
Go out and meet new people or take up a new hobby or interest. The Thai culture and way of life are fascinating and though it may be a bit frustrating at times, you will soon become accustomed to the Thai ways of doing things and learn to relax and enjoy your new home. Once you have found the accommodation that suits your needs and begun to settle into your new home, you will be able to explore and enjoy all that Thailand has to offer.
If you would like to learn more about living, settling and adapting to Thai life, we recommend that you read The Thai & I produced by Roger Welty and the Community Services of Bangkok. It is an excellent look into the ‘Thai Ways’.
PASSPORTS AND VISAS
• In order to enter Thailand, you must have a valid passport and an appropriate visa. If you stay past the time allowed on your visa by one or two days, you may simply be fined 800 Baht per day as you leave Thailand. But overstaying your visa is a serious offence, it is better to stay within the limits of your visa.
• If you are coming for a period of time longer than a brief holiday and expect to leave and re-enter the country before your visa expires, you must obtain a re-entry visa. If you do not obtain a re-entry visa, your existing visa will be invalid upon leaving Thailand.
• All visas expire on the expiration date of your passport. Apply for a new passport well before your current one expires, in order to re-apply in time for new visas.
• Visas valid up to six months are often required when travelling abroad.
• When applying for a visa, there is a fee. Take two passport-sized photographs and two signed copies of every relevant page of your passport. These are the papers identifying you and the pages with your most current Thai visa entries.
If you are considering a longer stay, it is worthwhile having a large batch of photographs taken at once. There are many photo shops and photocopying shops located along busy streets and in all the large shopping centres.
On Arrival Permit
If you are ‘in transit’ and have a ticket for your continuing journey, you will be given an entry permit upon arrival in Thailand. This is valid for 15 days, but application to the Immigration Office may gain an extension of a further 7 days. This permit is not issued to all nationalities, but it does include Australia, Japan, USA and most European countries. New Zealand, Scandinavian and South Korean nationals are eligible for a special permit for 90 days, which is extendable for an additional 35 days. A permit valid for 30 days (without a visa) has been extended to citizens of more than 50 countries including Australia, Canada, France, Japan, Malaysia, Morroco, Oman, South Africa, South Korea, USA, United Kingdom. Check with your embassy if you have any questions.
On Arrival Visa
If you are ‘in transit’ and not entitled to the above permit, obtain a Visa on Arrival. You will need your passport and transport ticket for the completion of your journey. This 15-day tourist visa can be extended for an additional week for a small fee.
Tourist Visa (60 days)
Obtain this visa from the Royal Thai Embassy in your own country before departure. Although valid for 90 days – according to the dates stamped on your visa – this tourist visa entitles you to only 60 days in the country. It may be extended for a further 30 days. Extensions are obtained from a Thai Immigration Office. It may be renewed for 60 more days at the Royal Thai Embassy in another country. Cambodia, Singapore and Penang in Malaysia are popular visa renewal spots. Details of ‘visa runs’ may be obtained from travel agents. A limit may be put on the number of renewals allowed.
Non-immigrant Visa (90 days)
Obtain this from the Royal Thai Embassy in your own country before departure. You must have a valid reason for needing this length of stay. An extension of 30 days may be obtained from a Thai Immigration Office.
Non-immigrant Visa (1 year)
This is usually only granted when a work-permit has been obtained. In order for the spouse to be granted this visa as well, a marriage certificate must be produced; a photocopy is not acceptable. Sometimes, without apparent reason, this visa is granted only for shorter periods of time but may be extended without leaving the country. Each child with a separate passport needs a visa. There is a new One-Stop Service Centre located in Bangkok. It is specifically designed to reduce the red tape for foreign business people and investors. It can help expedite processing for visas, work permits and re-entry permits. It is advisable to take a Thai representative from your company or a lawyer familiar with the process. See Immigration and City Halls, in this section for location.
Retirement Visa (1 year)
If you are over 60 and in a financial position to retire, you may be granted this special visa, which after three or more years could lead to permanent residency. If you are considering this, obtain up-to-date information covering your particular circumstances from the Thai Immigration Office. There will be a financial security requirement, possibly a health requirement, proof that you have no police record and possibly a test of basic knowledge of the Thai language.
Re-Entry Visa
If you are leaving the country temporarily before your visa expires, obtain a re-entry visa from the Thai Immigration Office. You will need two passport photographs and a photocopy of your visa and passport. For convenience, you may purchase several re-entry visas at once. The cost is the same, currently 500 Baht each, but only one session of form filling is involved.
Multiple Re-Entry Visa
Once you have been granted either a 90-day or one year Non-Immigration visa you must get a Multiple Re-entry Visa, which is available from the Immigration office.
Work Permit
A work permit is only issued if your job could not be filled by a Thai national. Normally your company will have obtained this for you.
Embassies
On arrival in a new country, it is advisable to register with your country’s embassy.
Passports and Children
If you are here for a long stay and have children, it is advisable to have individual passports for them and not have them on your own passport. According to Thai law, parents cannot leave the country without the children they arrived with (as stated in your passport). If one parent is leaving with the children, don’t forget to carry a written, signed and embassy notarized statement from the other parent giving permission to do so.
Babies Born in Thailand
Foreigners born in Thailand do not receive Thai citizenship but the birth still needs to be registered. The hospital will file a certificate of birth at City Hall. To obtain your new baby’s birth certificate you must go to City Hall. You should have both parents’ passports, marriage certificate and a parent’s work permit. The birth certificate is written entirely in Thai. You must then have the certificate officially translated. It is a good idea to do this straight away, as there are sometimes errors in the original birth certificate. You may then take your child, the official translation of the birth certificate and the original Thai language birth certificate to your embassy to apply for a passport.
Many countries require other documents as well, so please call your embassy prior to making the trip to Bangkok. You may also want to check with your embassy concerning the best time to come as some close early on certain days and others only do certain tasks on certain days.
IMMIGRATION / CITY HALLS
One-Stop Service Centre (Work Permit and Visa)
Krisda Plaza, 3rd Floor, 207 Ratchadapisek Road Din Daeng, Bangkok 10310
Tel: 02-693-9333-9
Fax: 02-693-9340
Pattaya City Hall
North Pattaya Road, south of Pattaya Third Road
Tel: 038-41 0200, ext. 191 for operator
Hours: 0830-1630 Mon-Fri
Pattaya Immigration Office
Jomtien
Tel: 038-410240
Hours: 0830-1630 Mon-Fri
Sri Racha City Hall
Corner of Jermjompol Road and Surasak 3 Road
Tel: 038-311060
Hours: 0830-1630 Mon-Fri
Sri Racha Immigration Office
From Sukhumvit Road turn west to Surasak 2 Road; at the roundabout go north on Jermjompol Road for about 50m.
Tel: 038-312571
Hours: 0830-1630 Mon-Fri
IMPORT / EXPORT
IMPORTING PERSONAL EFFECTS
Theoretically, personal effects can only be imported if you have a work permit, although some shippers can get around this situation. If you are coming to work for a particular company, their shipping department should handle everything for you. Otherwise, it is advisable to employ the services of a reputable broker/clearance house, located in Thailand, to facilitate the passage of shipped household effects through customs. Whatever the requirements of your shipping agent, supply as many details as possible regarding the contents and value of your personal effects. This will help avoid any litigation in case of loss or breakage.
IMPORT DUTY
Imported personal effects can be taxed up to 160%. This can also apply to any packages or gifts received from overseas. So be sure to consider this before having anything sent to you by post; you may end up paying more in customs taxes than the items are worth. It is important to remember that if someone ships you small items, have them ship the package airfreight by express courier, and have them write: ‘NO VALUE gift’ or ‘NO VALUE souvenir’ on the parcel. By doing this, you shouldn’t be charged any import duties; however, this does not apply for a whole container of personal belongings.
ILLEGAL IMPORTS
Drugs, pornographic books and films, certain types of fruits, plants and vegetables are all considered illegal imports. Penalties for drug offences in Thailand can include the death penalty, severe fines and lengthy jail sentences. Cannabis and methamphetamines are illegal substances.
ILLEGAL EXPORTS
It is illegal to export Buddha images or artifacts from old temples. For antiques and works of art, it is necessary to obtain an export permit from the National Museum, export division Tel: 02-226-1661. This process can take some time.
TAX FREE
When leaving your country to take up residence in a foreign country for at least 6 months, VAT (Value Added Tax) may be claimed back on goods bought for export. Your moving company can take care of new goods to be sent with your shipment. If you wish to export goods yourself, proceed as follows: Find out what the minimum value for export is. Ask the retailer for a receipt for export with your new address on it. Present the goods and receipt at the customs office at the airport. The receipts will be stamped and have to be sent back to the retailer, who in turn will refund you to the account of your choice. You may also present the stamped paper to the retailer during one of your future trips home. As a visitor to Thailand, you will be refunded on departure at the airport. VAT Refund Office Tel: 02-272- 6576 / 6579.
PETS
It is advisable to contact the Thai Embassy/Consulate in your home country for information before departure. When bringing pets to Thailand you must have the following:
• An entry permit for animals coming by air. This can be obtained at the airport.
• A certificate in English identifying the animal, including breed, sex, age, colour and markings, as well as the name and address of the animal’s owner. A health certificate from a vet stating that it is free from rabies, lepto-sporosis, ectoparasitism and that it has been vaccinated against other significant infectious or contagious disease like distemper, hepatitis, parvovirus.
• The country of origin must have been free of rabies for at least 12 months, or the animal is to be vaccinated against rabies with an approved vaccine 21 days prior to departure.
• The animal should be vaccinated against leptosporosis at least 21 days prior to departure or tested negative to the disease within 30 days of departure.
• The animal may be retained in quarantine for 30 days, according to the requirements for the Importation of Dogs and Cats into the Kingdom of Thailand by the Department of Livestock Development.
• To simplify procedures, it is recommended that your pet travel on the same flight as yourself as ‘excess baggage’. In this case, your costs will be the excess baggage fee and the import duty charged on arrival in Thailand. Make sure to check the procedures with the airline you are travelling with to ensure your pet will be well looked after and will be on all the same flights as you. Some airlines will give you a tag at each change of plane to show that your animal has been put on the flight.
• Customs officials have a list of breeds and their values. Based on the value of your breed as determined by this list you may be charged around 40% duty, subject to bargaining. If travelling as cargo, the process may take longer and be more expensive. You will be charged around 40% duty on the cost of the ticket (airway bill) plus around 40% duty on the animal itself. If your pet has been neutered, the fee should be less. A customs clearing agent may facilitate the process and advise you of the costs you can expect to incur.
• Upon leaving Thailand, bear in mind that many countries require a long quarantine period, which can be expensive for the owner and traumatic for the animal.
If you do decide to bring your animals to Thailand, be sure to give them heartworm medication and be aware of the hazards of having a pet in this country. The heat can be overwhelming, so be sure to provide lots of water at all times. Many of the stray dogs here have mange. If your dog or cat is bitten by a local dog that has mange, there is a good chance your dog may catch this horrible condition; it can also be passed on to humans in the form of scabies. It is treatable but takes quite a long time to go away. Also be advised that there are poisonous snakes in Thailand. Try to keep your animals out of areas with long grass, especially near water.
If you have any questions or concerns, you may contact the Airport Quarantine Station Tel: 02-535-0814. They can answer specific questions or send a brochure detailing requirements. You may also contact the Thai Department of Livestock Development.
Thai Department of Livestock Development
Disease Control Division,
Phya Thai Road, Bangkok 10400
Tel: 02-251-5136-8
Fax: 02-251-5790
INITIAL LUGGAGE
When arriving in the Eastern Seaboard you will immediately need certain essentials. We suggest bringing the following items in your luggage.
ADULTS
As the weather is warm year round, bring light comfortable summer clothing. Pattaya for the most part, is a casual town, so bring shorts, summer dresses, lots of sandals and a swimsuit or two. Larger sizes are difficult to find here in clothes as well as shoes, so be sure to bring enough clothing with you. Thailand electricity is supplied at 220V at 50Hz. If you are coming from a country with 110V, bring electrical adapters. They can also be purchased here.
Be sure to stock up on any prescription medicine. Pharmacies are everywhere in Pattaya but they may not have the exact medicine you need. It is also a good idea to have your doctor from home give you some medicine to combat stomach upsets caused by a change in diet. Thai food is delicious but has many unique ingredients (especially spicy ones) that may initially cause some stomach upsets.
If you are moving directly into your condo or house, you may want to bring a few essentials like linens, towels and a few kitchen items. As soon as you have familiarized yourself with the new area, you will be able to find everything you need.
BABIES AND YOUNG CHILDREN
As you will soon discover, Thailand is not famous for child safety. You will see many small children riding with their parents on a motorcycle, balancing on a seat, clutching on to the rear view mirrors. Although car seats are becoming less difficult to find, it is highly recommended that you bring your own car seat from home as it will be less costly. You may also want to bring a carrycot or travel cot. Strollers are available, however, there is not a large selection, and they are costly, too.
Bring lots of favourite toys, books and videos as well as some favourite foods. Bottles, nipples and other baby items can be purchased here. Nappies (diapers) and baby food are readily available, so only bring enough for the first few days until you can make it to the shops.
Bring light, cool clothing. There is quite a good selection of children’s clothes in the area. Check your child’s vaccination programme, as they may be due when you arrive. Although vaccinations are available here, you may prefer to continue them on the same course and bring the vaccinations with you. See the section on Health for a list of recommended vaccinations.
Your Shipments
In most case you will arrive quite some time before your shipment. How long before will depend on the shipping duration and clearance, once your things are in Thailand. Often, a work permit is required before goods can be released and exempt from duty, although some companies will have special arrangements to deal with this issue. Bear in mind that your shipment may take between 2 weeks and 3 months to arrive. You will need to carefully plan what you should bring with you in your initial luggage. Some companies will allow a certain amount of air freight; otherwise you are usually limited to 20-30 kg.
If you are responsible for shipping your own goods, or if your own company gives you the option of choosing the shipping company, there are several reputable companies in this area.
Asian Tigers Transpo
Laemchabang Tower, 3rd Floor
283 Sukhapiban Soi 8, Sukhumvit Road
Tel: 038-352268
Fax: 038-352269
www.asiantigers-thailand.com
Bangkok Office –Transpo International
Sirinrat Building, 21st Floor,
Tel: 02-259-0116, 02-258-1110
Fax: 02-258-6555, 02-261-8203
Email: info@asiantigers-thailand.com
Crown Relocations – Thailand
130 Na Ranong Road, Bangkok 10110
Tel: 02-249-0219
Fax: 02-249-9036/9619
www.crownrelo.com
Four Winds International Moving, Ltd
116/80-81 Nonsee Road, Bangkok
Tel: 02-681-0036-7
Fax: 02-295-4163
Email: fwth@bkk3.loxinfo.co.th
JVK International Movers, Ltd
West of Sukhumvit Road, north of Central Park II Housing, on a small soi.
42/15 Sabaijai Village
Tel: 038-425476 Fax: 038-373056
Email: thailand@jvkmovers.com
Bangkok Office
222 Krungthep-Kreetha Road, Huamark, Bangkapi
Tel: 02-379-4646
Fax: 02-379-5050
Email: sarah@jvkmovers.com
Sante Fe (Eastern Seaboard) Thailand (incorporating Global Silverhawk)
The Pattaya office can be reached by email; or you may call the Bangkok office.
Email: globalpt@loxinfo.co.th
www.santafe.com.hk
Bangkok Office
207 Sukhumvit Road Soi 50
Tel: 02-742-9890
Fax: 02-741-4089
If you have not found permanent accommodation or are awaiting repairs, etc., you may find yourself in a hotel or serviced apartment for some time. Most of your essential needs should be provided while you are in this situation. Once you move into your new home, it is easy to purchase basic items at the supermarket without great expense. Most supermarkets in the area are now very well stocked with Western products. More items are becoming available with each passing day and although you may not be able to find the exact brand of item you are looking for, you should be able to find something similar.
If you have children, it may be easier to have a few essential items on hand for the first few days. It is always good to bring favourite things from your previous home that will make your children feel more comfortable in their new environment. The more prepared you are to handle the feeding and entertainment needs of your children, the more quickly your children will adjust to their new surroundings.
CLOTHING
It is advisable to bring a good amount of light summer clothing. In the bazaars and markets, clothes are very cheap but are not the best quality. In stores, finding your size may be difficult. Many articles of clothing will be made from synthetics, and the styles are quite different to those that you are probably used to in your own country. Due to the warm weather, people tend to dress more casually in Pattaya so don’t fill your shipment with fancy clothes.
There are many tailor shops making it a fun and reasonably priced way to expand your wardrobe, although, finding good quality fabrics, other than Thai silk or manmade fibre, are hard to come by. The tailor shops have a good selection of fabrics for men’s suits. Comfortable shoes and men’s clothing in bigger sizes are difficult to find. Depending on your own tastes, you may find that you do most of your clothes shopping when you return home for holidays.
BABIES, YOUNG CHILDREN AND NEW MOTHERS
Most supermarkets and department stores are now very well stocked with children’s and babies items such as milk formulas and baby foods. Clothing is readily available. Imported toys are not cheap, but there is a good range of inexpensive locally made toys. Good quality shoes that fit are hard to find. It is also a good idea to bring books, music and videos in your own language.
HOUSEHOLD REQUIREMENTS
In Thailand, you will be able to buy most household items. Some things may be more expensive and difficult to find, and others may be cheaper and can be purchased everywhere. However, if you have all these things at home and have enough freight space allowance to bring them, do so. Crockery, glassware, cutlery and appliances are all available. Good quality linens are rather expensive. Beware beds are usually king size and single beds are usually oversized, so it is better to bring flat sheets instead of fitted sheets. Light cotton blankets and towels are readily available at supermarkets and department stores.
ELECTRICAL APPLIANCES
Voltage here is 220V/50Hz with a two-pin plug as in Europe. Generally there is no earthing circuit. Bring adapters and transformers. If you have a computer, printer or fax machine, be aware that power outages and power surges are common occurrences in this country. It is wise to invest in UPS (Uninterruptible Power Supply) for your equipment as soon as you arrive and, perhaps, install your own earth for valuable equipment. Many an expat has neglected to do this and lost valuable equipment as well as information during a raging thunderstorm.
General electrical appliances such as microwaves, coffee machines, toasters, irons and vacuum cleaners are available here, but you might want to bring a breadmaker, if you prefer to make your own bread. Prices may be more expensive. If you are bringing a video machine, remember that Thailand has the PAL video system. If you want to purchase a video machine in Thailand, consider a multi-standard one that accepts both NTS and PAL videos.
GENERAL ITEMS
A reasonable range of books and magazines is available. Imported newspapers and magazines are expensive, so it may be worthwhile taking out subscriptions before you leave home. Craft and hobby items are not easily obtainable. Sheet music can be obtained in Bangkok,, while a good range of tapes, CDs, CVDs, DVDs and videos can be purchased in town. Some grocery items can sometimes be out of stock for several weeks. As Pattaya grows, more and more items become available. There are only a few things that you will have to live without during your stay. With an internet connection, you can have just about anything delivered to your doorstep as well.
TEMPORARY ACCOMMODATION
As a resort town, Pattaya has an amazing selection of hotels and guesthouses, ranging from basic inexpensive rooms to five star hotels. Most expats are booked into their temporary accommodation by their companies. If you are moving to Thailand and must spend some time in temporary accommodation, we have listed the most commonly used facilities.
MAJOR HOTELS
Amari Orchid Resort
First hotel on Beach Road as you travel south from the Dolphin roundabout.
Tel: 038-428161/8323
Fax: 038-428165
Rates from B2,800 – 7,000+
The hotel has 236 rooms with suites and connecting rooms, five restaurants, conference facilities and a large swimming pool. Main feature is the lovely ten-acre garden that runs down to the beach. The hotel has two tennis courts, a kid’s pool, playground, mini golf, table tennis, darts, chess and a baby-sitting service.
City Hotel Sri RAcha
East side of Sukhumvit Road, downtown
Tel: 038-322700
Fax: 038-322740
Rates from B2,000+
Most suitable hotel in Sri Racha. Japanese and English spoken.
Cholchan Pattaya Resort
Sukhumvit Road, north of Pattaya at Km139, south of the junction with Highway 36.
Tel: 038-702777
Fax: 038-702778
Rates from B3,000-5,000+
Large hotel on the beach with 540 rooms, a restaurant, coffee shop, fun pub and fitness centre.
Dusit Resort
At the Dolphin roundabout, northern tip of Beach Road.
Tel: 038-425611-7
Fax: 038-428239
Rates from B5,700-9,000+
Large hotel with 450 rooms, and three restaurants. Situated on a point with a great view of the sea. It has three tennis courts, full gym facilities and a pretty internal garden with large swimming pools.
Marriott Resort
Attached to the Royal Garden Plaza on Pattaya Second Road.
Tel: 038-412120-3
Fax: 038-429926
Rates from B4,000+
Centrally located facility with 300 rooms, large swimming pool and access to all restaurants and shops in Royal Garden Plaza. Nice garden area. Fully equipped fitness centre and spa.
Montien Hotel
On the west side of Pattaya Second Road, north of Central Pattaya Road.
Tel: 038-428155-6
Fax: 038-423155
Rates from B3,000-7000+
Hotel with 300 rooms with balconies and views. Standard rooms plus family suites. Three restaurants, big swimming pool, Jacuzzi, tennis courts, fitness centre and playground. Pleasant hotel in a very convenient location.
Royal Cliff Beach Resort
Up Pratumnak Road hill, turn right at the police box and follow the signs.
Tel: 038-250421-40
Fax: 038-250511
Rates from B5,000+
Pattaya’s largest and much awarded hotel complex. It offers standard type accommodation through to the most luxurious of suites with their own butler service. They have various types of hotel buildings on the premises, three pools, six tennis courts, fitness centre and practically every service you would expect to find in a world class complex. They also operate the Pattaya Exhibition and Convention Hall PEACH.
Siam Bayshore Resort
The southernmost building on Beach Road/Walking Street, access from Pratumnak Road.
Tel: 038-428678-81
Fax: 038-428730
Rates from B3,000-4,000+
Hotel with 272 rooms, three restaurants, swimming pool, tennis courts and attractive Thai decor.
Siam Bayview Hotel
On Beach Road, between Soi 9 and 10, access from Pattaya Second Road.
Tel: 038-423871-7
Fax: 038-423879
Rates from B3,000-5,000+
Hotel with 260 rooms, two restaurants and a swimming pool.
Thai Garden Resort
On North Pattaya Road, 200m from the Dolphin roundabout.
Tel: 038-422616/6009/6865
Fax: 038-426198
Rates from B1,500-3,600+
Family oriented hotel offering standard and deluxe type rooms, all ground floor, apartments and bungalows. Swimming pool, kids pool, coffee shop, restaurant and a pub. Just been recently renovated to a 5 star standard.
These are only a few of the many hotels in the area. Please call for current room rates, as many hotels offer weekday and other discounts. If you ask a Thai person to call and book the room, you might also end up with a better rate.
SERVICED APARTMENTS
Serviced apartments are rented on a daily, weekly or monthly basis. They will be fully furnished, including a kitchen, and offer services such as laundry, cleaning, gym and sometimes bar/restaurant facilities. With fewer tourists and more space than a hotel, this style of accommodation can be ideal for families on short and long-term stays. Always try to obtain a better rate.
Chateau Dale
On Thappraya Road, just north of Thepprasit Road junction.
Tel: 038-364148-52
Fax: 038-252947
Rates from B2,500+ per day or 22,000+ per month
Diana Estate
Coming from Sukhumvit Road on Central Pattaya Road, turn left at Soi 13/Soi Buakhao, 1 km along on the left side.
Tel: 038-411103-8
Fax: 038-411626
Rates from B8,500-20,000+
Eastern Suites
Sukhumvit Road, between Bangkok Pattaya Hospital and Sawang Fa Road.
Tel: 038-410713
Fax: 038-421525
Rates from B1,600-4,000+ per day or 32,500-45,000+ per month
Jomtien Plaza Condotel
North end of Jomtien Beach Road
Tel: 038-231301
Fax: 038-231303
Rates from B16,000+ per month
Kantary Bay Sri Racha
Going north on Sukhumvit Road, pass Pacific Park Mall, at the footbridge turn left to Surasak 2 Road and left again on the roundabout onto Jernjompol Road. First Soi on the left.
Tel: 038-771365, 038-326530
Fax: 038-325680
Email: reservations@kantarybay-sriracha.com
Rates from B30,000-38,000+ per month
Parterre Sri Racha
Same Soi as Kanary Bay
Tel: 038-326400-02
Fax: 038-326403
Rates from B36,000-44,000 per month
English and Japanese spoken.
Royal Cliff Garden Suites
Go up Pratamnak Road hill. Turn right at the police box and follow the signs.
Tel: 038-306316
Fax: 038-306317
Rates from B30,000-53,000+ per month
Soleil de Siam Apartments
Inside Diana Estate complex.
Tel: 038-411101
Fax: 038-420621
Rates from B8,500-20,000+
Lela’s Apartments at Somphong Condotel
Soi 26 off Sukhumvit Road, south of Pattaya in Ban Amphur village.
Tel: 086-984-9700
Email: lelaaukes@gmail.com
Website: www.Thailand-rooms-by-the-beach.com
Fully furnished apartments from B1,000/night, B5,000/week, B10,000/month – long term (1 year contract), or B15,000/month – short term, high season.
PERMANENT HOUSING
YOUR NEW HOME
There are many different styles of rental accommodation to choose from on the Eastern Seaboard. You may want to live in a condominium, a house in a compound, a private house or consider a long-term rent in a hotel room or serviced apartment.
The majority of apartments, condominiums and some of the houses have a predominantly Western influence, while others are more traditional or contemporary Thai. Generally, most accommodation offered is furnished, ranging from basic to luxurious. Landlords are usually only interested in one-year leases or longer.
Condominiums
There are many high-rise blocks of apartments and condominiums in and around Pattaya. Many of these are owned by Thais from Bangkok as investments. With the growing number of expats in recent years, many of these have now become available for rent. Generally, they are new, well-equipped condos that range in price from reasonable to very expensive.
Some advantages to living in a condominium complex include security, furnishings, leisure facilities such as swimming pools, tennis courts and fitness gyms. There are usually maids and maintenance personnel employed by the management to take care of the grounds. Many offer laundry services. Telephone, water and electricity accounts can often be paid directly to the management.
Houses
Another style of housing is a compound or village of single-family houses. You may have an idea of the type of housing that will suit your family and their needs, but it is advisable to inspect several types available before making your decision.
Benefits of having a house in a compound facility include security gates and guards, optional furnishings, leisure facilities, children’s play areas, garage, gardens, private pool. You may also have more space in a house.
Long-term Hotels and Serviced Apartments
For expats, who do not know the length of their assignment, this can be a good option. You can rent on a short-term basis and basic necessities, such as kitchenware, are often provided. You will also not have to worry about utility bills, phone connections, etc.
YOUR HOUSING REQUIREMENTS
The monthly rental is based on the apartment and contents at the time of viewing, although many owners are willing to listen to the expat’s requirements; the monthly rent will increase accordingly. All requirements should be requested at the initial stage while negotiating the price, as the majority of landlords are unwilling to keep adding items after the rent has been agreed upon. Remember that the more items requested, the more the rent will be increased.
Bear in mind, not all landlords are aware of the Western way of life. Some landlords may not comprehend or understand your requirements. This should not deter you from making reasonable requests. These requests could include things like adding a washing machine, oven and other furniture. Also understand that if you are dealing directly with the owner of the rental property the price is very negotiable. Most houses and apartments will have one to three bedrooms. It is more difficult to find big houses or apartments with four or five bedrooms. When considering a place, remember that the furnishings can usually be removed if you don’t care for them, and you may be able to request certain additions be made as well.
Be sure to ask if maintenance fees are included in the cost. Sometimes you are quoted a rental cost and then have to pay maintenance fees as well. These fees can be B3,000+ monthly.
SECURITY
Pattaya is a city mostly occupied by transients and, for this reason and like any other city in the world, has its fair share of burglaries, break-ins, and robberies. The majority of domestic break-ins occur during the daytime when the house is left unoccupied or seemingly empty for relatively short periods. Doors, windows and the roof are the obvious means of entry.
Security measures to look for when choosing accommodation. Choose a house that does not border the outer fence. Consider buying a safe in which to keep jewelry, passports and other valuable items. When purchasing TV and stereo equipment, do not leave the empty boxes outside the house. Always lock your doors when you are leaving and even when you are in a remote part of the house. With the temperate weather , it is often tempting to leave all doors and windows open. Unless you have a maid who keeps a close eye on the house, close all doors and windows, even if just visiting a friend next door.
COST
According to the type, standard and location of your accommodation, you will find that prices vary from around B35,000-120,000 per month. A cheaper form of accommodation can be found in the form of a studio or ‘bed sitter’; they range from B6,000-15,000 per month. The middle range between B15,000-35,000 per month, is harder to find and would probably consist of a one-bedroom apartment or small house in an older compound. As with anywhere in the world, location has an influence. If you live in a resort, especially near a beach, the rental accommodation is more expensive.
THE LEASE AGREEMENT
The lease in Thailand is considered a legal document. If you have requested new furniture, alterations or repairs, and this has been agreed to by the landlord, ensure these have been either written into the lease or are carried out before signing the lease. It is advisable for an inventory to be taken at this time. Accommodation can be rented from several months to several years. If your lease has expired, many landlords are prepared to rent from month to month, but to be fair, you should give your landlord two months notice if you know when you are leaving. Most landlords require two months rent as a deposit, some three months, and all require the monthly rent to be paid in advance.
CHECK LIST
There are several points to consider before signing a lease with your landlord.
• The landlord is responsible for insuring the property and contents. You are responsible for insuring your possessions. Check with your company as to who is responsible for household insurance. Most likely you will need to take out your own policy.
• How and where is the rent paid?
• Is the furniture adequate, and if you require some improvements, is the landlord interested?
• Are you or the landlord responsible for the maintenance and/or monthly maintenance fees?
• How are the telephone, water and electricity accounts billed? Direct or to the landlord?
• If you require a telephone, make sure there is an International Direct Dial (IDD) line already connected. Presently there are lines available, but these have to be purchased.
• Does the house have city/public water connected or tanks for purchased water? If purchased water, is the storage adequate and clean?
• Where is the water main located?
• Check the water pressure. In a two-story house, turn taps on upstairs and downstairs simultaneously.
• Do all the taps work?
• Does the hot water system work?
• Do all toilets flush efficiently and not leak?
• Does the street along the house or condominium flood in the monsoon season?
• If you are interested in a traditional Thai-style house, beware that the kitchen could be located at the back of the house as an ‘add on’ or in a separate building.
• Where is the electric power-board located?
• Is the power earthed?
• Are all air-conditioner units working efficiently?
• Do the electric fans work?
• Check the refrigerator and other electrical appliances and equipment.
• Is the gas range efficient?
• Check the power point outlets, are they adequate?
• Is there a television cable/satellite dish and a lightning rod installed?
FINDING YOUR NEW HOME
Real estate agents have listings of available accommodation. Properties privately rented, usually houses, display a sign for rent and a telephone number. Housing compounds and condominiums have staff you can approach to enquire if there is anything available for rent.
Real Estate Agents
There are a number of real estate agents in Pattaya. If choosing this method of finding accommodation, establish the agent’s fee for services. Some charge a service fee for inspection of properties; others are paid a commission by the landlord. Some agents will undertake all negotiations between the landlord and you, making the task much easier and helping the expat in avoiding the language barrier. The agents with experience in dealing with expats are in the best position to carry out all negotiations on your behalf. Normally, the longer the lease, the more the negotiating power.
Benchmark Property Consultants Co., Ltd.
Thepprasit Road, on the left (coming from Thappraya Road), a couple of blocks down.
315/309 Thepprasit Road
Tel: 038-304133 or 081-846-8124
Fax: 038-304146
www.benchmarkthailand.com
East Coast Real Estate
Pattaya Second Road, across from Royal Garden Plaza.
Tel: 038-723615-6
Fax: 038-426193
Ideal Homes
Between Beach Road and Pattaya Second Road on Soi Yomato.
Tel: 038-410501
Fax: 038-410342
Hours: 1000-2000 Daily except Sunday
www.sites.netscape.net/idealhomes/homepage
Pattaya Properties
On Thappraya Road, heading towards Jomtien beach at the Hanuman Statue.
Tel: 038-303515-8
Fax: 038-303520
Hours: 1000-2000 Daily except Sunday
www.pattayaproperties.com
Premier Homes Real Estate
Between Soi Watboon and Soi Amnaitip on Jomtien Beach Road
Tel: 038-231931
Fax: 038-231519
Email: premier@loxinfo.co.th
WHERE TO LIVE
Before reading this, we recommend that you take a look at a map of Pattaya . (The Best Map Guide of Pattaya, published by the PILC, is an excellent resource to follow with this website.) Refer firstly to the Eastern Seaboard General Map to familiarize yourself with the general area. The majority of expats are working in industrial Estates located within a one-hour drive of Pattaya. Concentrated along the coast are the petrochemical related industries at Laem Chabang and Map Ta Phut. More recently, industrial estates have developed inland from Pattaya and Rayong, accommodating the rapid growth of industry in Thailand.
It is a good idea to get in touch with one of the many real-estate agents here, as new housing developments are popping up all the time.
There are five main living areas established along the Eastern Seaboard: Ban Chang/Rayong, Jomtien, Naklua, Pattaya and Sri Racha. Where you choose to live will depend on many factors. All areas have their advantages and disadvantages.
• Do you have transport or will you rely on public transport?
• If you have children attending school, which school will they attend? How close would you like to be to the school?
• How long is the travel time to work?
• Where are the supermarkets and other shops located?
• Do you need to live in an area where there are other expats?
• Do you want to be in the centre of town or in a quiet area?
ACCOMMODATION IN PATTAYA
Pattaya is becoming a business centre and dormitory town due to industrial progress in the area. With over 300 hotels visited by Thais, other Asians and Westerners alike, holiday periods and long weekends can cause traffic congestion. Many of the well-known hotels, condominiums and popular housing complexes are much frequented by Bangkok residents.
Pattaya has many shops, restaurants, hotels and hospitals. Beach Road and Pattaya Second Road are the principal shopping and dining out areas. From Central Pattaya Road to South Pattaya Road is the busy commercial heart of the city. This area also has some very good hotels.
South Pattaya is renowned for its clubs, bars, cabarets and seafood; on Walking Street you will find the heart of Pattaya’s nightlife. Accommodation in Pattaya includes the following complexes:
Baan Rimpah – condominium
Best Mansion – condominium
Casa Paradise – condominium
Central Park 1-5 – houses
Chateau Dale – condominium/houses
Coconut Grove – houses
Country Club Villas – houses
Diana Estate – condominium
European Homes – houses
Jomtien Sweet Condotel – condominium
Little Hill – houses
Monaco – condominium
Oriental Hill – condominium
Pattaya Chalet – condominium/houses
Pattaya Green Ville – houses
Pattaya Land & House – houses
Paradise Villa – houses
Peak – condominium
Pingpah – condominium
Royal Cliff Garden – condominium
Sombat Condoview – condominium
Sombat Pattaya Condotel – condominium
Star Beach Condotel – condominium
Sugar Beach – condominium
Suksabai Villa – houses
Supanee Towan – apartments
Thai Garden Resort – apartments
Thep Tip Mansion – condominium
ACCOMMODATION IN NAKLUA
Naklua is a popular living area for expats. It has remained a traditional Thai village with markets, temples, stilt-houses on klongs (canals) and shop houses. The market in Naklua is very popular with both Thais and expat residents, particularly for the daily fresh seafood. The closest supermarkets are Best, Big C and Tesco Lotus in North Pattaya. The International School of Pattaya (ISP) is in Naklua, and the Regent’s School is within a fifteen-minute drive. Accommodation in the area includes the following complexes:
AA Villa – houses
Eastern Suites – condominium
Garden Cliff 1 & 2 – condominium
Garden Villa 1-3 – houses
Park Beach – condominium
Ping Pah – condominium
Regent House – houses
Regent Park – houses
Saranchol – condominium
Siam Penthouse III – condominium
Silver Beach – condominium
Sky Beach – condominium
ACCOMMODATION IN JOMTIEN
Many high-rise condominiums have been built to accommodate the influx of Bangkok residents during weekends and holidays. During the week, Jomtien is generally quiet. There are many condominiums and housing estates in this area, and their rental costs can be somewhat cheaper than in Pattaya and Naklua. Accommodation in this area include the following complexes:
Ban Suan Lalanah – condominium
Casa Jomtien – condominium and houses
Coconut Beach – condominium
Condochain – condominium
Grand Condotel – condominium and houses
Jomtien Beach Paradise – condominium
Jomtien Condotel and Village – condominium and houses
Jomtien Complex – condominium
Jomtien Plaza Condotel – condominium
Majestic Jomtien – condominium
Metro Jomtien – condominium
New Pattaya City – houses
Pattaya Housing Project – houses
Thiangtong – condominium
View Talay – condominium
Villa Navin – houses
ACCOMMODATION IN NAJOMTIEN
Najomtien is located at the very southern end of Jomtien. Here, there are many condominiums dotted along Sukhumvit Highway, some of which have their own private beaches. If you choose to live in this area, you will be relatively close to Garden International School (GIS) and St. Andrew’s International School. The closest supermarket is Tesco Lotus on Sukhumvit Highway, next to Thepprasit Road. Accommodation in this area includes the following complexes:
Baan Somprasong – condominium and houses
Blue Lagoon – houses
Chom Talay Resort – condominium
Cliff and Beach Condotel – condominium
Golden Sand Beachside – condominium
Hin Wong Village – condominium and houses
Jomtien Yacht Club 1,2,3 – houses
Ocean Marina Yacht Club – condominium
Phoenix Golf Club – houses
Somphong Condotel – condominium
STS Beach Condotel – condominium
Sunset Heights – condominium
Sunshine Beach – condominium
VIP Condochain – condominium
ACCOMMODATION IN SRI RACHA
Sri Racha is a 25km drive north of Pattaya. It has seen changes due to the development of the Laem Chabang industrial Estate and Port. A traditional Thai town with temples, markets and houses on stilts, it is renowned for its fresh seafood, locally grown pineapples and chilli sauce. Before Pattaya was developed, it used to be a popular Thai resort town. Usually, foreign tourists only come for a day to catch the boat to Koh Sichang. The city is developing at its own pace. Along Sukhumvit Road are the new Comcity Sriracha shopping complex with IT-City and the Pacific Park Mall with Robinson Department Store and Tops supermarket. A nice seaside park offers walking/jogging tracks and benches to take in the sunsets.
Sri Racha is a 30min drive to the International School Eastern Seaboard (ISE) and several recently developed housing estates. The choices for accommodation range from newly constructed condominiums to a variety of larger houses, some of which are contained in compounds. Some expats also live in beach houses, north of Sri Racha, and in Ao-Udom, south of Sri Racha; they usually have their own means of transport. Accommodation in this area includes the following complexes:
Coral Bay – condominium
Country Home Sriracha – houses
Eastern Tower – condominium
Kanary Bay – condominium
Makham-Moo – Thai houses
Padaeng Garden Villa – houses
Parterre – serviced apartments
Rama Harbour View – condominium and townhouses
Suan Asom – Thai houses
Thai Oil compound – houses
Burapha Golf Course
Burapha Homes – large houses
Eastwood Village – houses and villas
JHL Golf Villas – houses and villas
Northbridge Homes – large houses
Palanamai Villa – house and villas
STAFF
In Thailand, it is customary to employ domestic help. Typically a family will employ a maid and a driver. If you are living in a housing or condominium complex, gardeners and guards are usually provided by the housing development. Most rental agreements include a ‘maintenance fee’ to help cover the costs for these employees. If you are living in an isolated area or a privately owned house without additional staff, you may consider hiring a gardener and a guard.
MAIDS
One of the luxuries of living in Thailand is the opportunity to have a maid. Before hiring a maid, consider the following points and have a clear idea of what your expectations will be.
Where to Find a Maid
There are several ways to go about finding a maid. You may choose to hire a privately contracted maid. You can do this by inquiring at your estate/condominium reception or through acquaintances. For basic routine cleaning, you can hire the maids who work for cleaning services offered through your condominium/estate. The services will vary depending on the management, and the cost maybe more expensive than for a private maid. For non-routine cleaning and maid services, you can find staff through a cleaning company.
Types of Maids
Most maids in this area do not live-in. A full time maid will work five or six days a week, eight hours a day. This schedule is an example and can be altered to suit your needs. Some families with suitable accommodation do employ full-time live-in maids. Salaries will depend on the type of maid you hire, her experience and the hours required. How much responsibility your maid takes on will depend on you. Some maids simply clean and do the laundry. Others cook, clean, shop, take care of the children and essentially run the household.
Farang Experience. A maid with experience working for foreigners. She can usually speak a little English, cook Thai and Western food, wash, iron, clean and look after your children. She may need some direction in the beginning as to how you would like things done, but then she will be able to manage the household on her own. Her wages would be starting from B5,000+ per month.
Non-Farang Experience. A maid with little or no experience working for foreigners. She usually does not speak any English. She may be able to cook Thai food, wash, iron, clean and look after the children. You may need to give her some guidance initially. Her wages would start from B3,500+ per month. The maid’s salary is based on a six-day workweek, plus overtime for any babysitting. This salary would be increased gradually according to her efficiency.
Part-time Maid. Her responsibility is mainly household cleaning. She usually does not speak English. She spends a half a day at your house. Her cleaning duties vary, according to your requirements. Her wages would be around B400 per day.
DRIVERS
Driving in and around Thailand can be difficult and dealing with accidents daunting. Employing a driver is common and often a requirement at some companies. Drivers are most often arranged through your company. If this is not the case, check with acquaintances or colleagues. Depending on your needs, you may choose to have a full-time driver or part-time driver. Depending on their experience and the amount of English they speak, they can be an enormous help when you first arrive and throughout your stay in the area.
Full-Time Driver. This driver arrives early in the morning to take the ‘Mister’ to work and returns to the house to be available for the rest of the family for the day. He will then pick up the husband and bring him home in the evening. If you choose not to drive at all while you are here, this driver will also take you to your destinations in the evening as well. Employing a full-time driver has many advantages. His knowledge of the area and ability to communicate with other Thais will simplify your life tremendously. He will be able to run errands and maintain the car. Most importantly, he is familiar with the unruly traffic and rules of the road and can simplify insurance procedures in case of an accident. His wages would start from B7,000 per month. The driver’s salary is based on a five or six day week, from 0700-1800 each day. They often receive a bonus for trips to Bangkok, up-country and any overnight stays out of town. Be aware that, if your driver works evenings as well, his salary can easily double with the overtime!
Part-time Driver. He takes the ‘Mister’ to and from work. He returns the car to ‘Madame’ for her to drive during the day. This type of driver usually does this as a second job before and after his main job. This arrangement is best suited for people not working too far from home. His wages would be from B3,000 per month.
GARDENERS AND GUARDS
If you choose to live in an area that does not provide staff to maintain the grounds and guard the property, you may decide to employ your own staff.
Gardener. If you rent a house with a garden, it is worthwhile considering employing a gardener. Plants grow at an alarming rate in this climate and keeping up with a large garden can be time consuming. His wages would be around B150-250 per day, depending on the amount of work to be done.
Guard. If you live in an isolated area, you may choose to hire a guard. In some cases, if your gardener comes with the house and is a live-in, he doubles as a guard in the evening. Although he may not stay awake the whole night, he is usually known in the community, which is to your advantage. If you hire a guard from a security company, his wages would be around B5,000 per month. If you live in an area with a few houses, this cost is often shared with other tenants.
INTERVIEWS
Decide what duties you require and the staff conditions you are prepared to provide. If employing several staff, consider the compatibility of the individuals. Ask your maid and driver if they are prepared to work overtime, and if they can be flexible with their day off, if required. Before hiring anyone, be sure you are clear on the following requirements:
• Is it necessary to speak English?
• Have they worked with expats before? Do they have references?
• How many hours will you require them to work?
• How many paid public holidays and leave-days will you allow per year?
• What wages and overtime rates are you prepared to pay?
• For live-in staff, do you cover their medical expenses?
• Can live-in staff use your kitchen and laundry facilities for their own use?
• Are you prepared to provide food for live-in staff and lunch for full-time day staff?
• When will they start? What time will they arrive and leave each day?
• Will there be a probationary period, before they are hired permanently?
• How many vacation days will they receive? Will they be paid for sick days?
Requirements for Maids
• Is she a live-in or full-time day maid?
• Is she prepared to work overtime? If needed, could she stay overnight?
• Will she take care of the children during the day?
• If she is to shop for you, is it necessary for her to keep a record of expenses?
• If part of her duty is to cook, can she cook Western food?
• What will her monthly wages be? What about overtime wages?
Requirements for Drivers
• What is his driving experience? How is his driving record?
• What are his duties? Will he maintain and clean the vehicle?
• Is he prepared to work overtime? How about overnight trips?
• Is he responsible for filling the gas tank? Do you require gas receipts?
• If you want to visit Bangkok, is he familiar with the roads?
• Will he have any other duties? Will he help around the house and in the garden as well?
• What will his monthly wages be? What about overtime wages?
Formalities
Photocopy the ID cards and driving license of your employees. Ask for an emergency contact number. Hepatitis and tuberculosis still occur in Thailand, so you may want to have your staff undergo a health check, especially if they are taking care of your children and preparing food. They will need a blood test and a chest X-ray. X-ray results are immediate, but blood test results can take one week. If clear, the hepatitis ‘A’ and ‘B’ injections are given. It is your responsibility to pay for these medical costs. Your new staff may be able to suggest a clinic for the blood test and X-ray, but normally the hepatitis injections are given at a hospital.
Insurance
If your employee becomes injured on duty, you could be subject to personal liability. The law regarding injury to domestic staff is not well defined. You may therefore consider purchasing a Personal Accident Policy to cover your domestic employees. It is relatively inexpensive with premiums averaging 3% of monthly salary.
If your employees have an accident or become ill while they are off duty, you are not responsible, by law, for covering their medical expenses. However, as these individuals become an important part of your family structure, most employers graciously contribute or cover medical costs for their staff. This is a decision you will have to make as the situation arises. Well-treated Thais will not normally take advantage of your kindness.
Salary
Wages are paid on a monthly basis for full-time domestic staff and on a weekly basis for part-time staff. Drivers are paid on a monthly basis. A bonus of one month’s salary should be given at New Year. Depending on your staff’s performance, it is customary to give a yearly wage increase of 10% to 20%. Overtime should be recorded and paid accordingly. It is not unusual for staff to ask for an advance on salary for personal needs such as medical expenses or overdue bills. This may be granted at your discretion. They will usually ask that this money be taken out of their next month’s salary. Drivers and full-time domestic staff are entitled to two weeks paid annual leave per year, plus public holidays.
As many expats return home for portions of the year, you must clarify if the staff will be paid while you are away, and if so, how much. Many maids will continue to work while you are away, maintaining the house, watering plants, etc. It is a good idea as an empty house is more tempting to would-be robbers. Drivers employed by the company will probably drive for someone else while you are away. Whatever your decision, be sure your staff understands your policy before they are hired. Drivers should be provided with a meal allowance for long trips and an allowance for out-of-town overnights stays. This would include dinner, bed and breakfast.
ONCE EMPLOYED
It may take a little time for your new staff to become accustomed to your needs and requirements, especially if they have not worked for foreigners before. Be patient, speak quietly and give praise whenever due. Thai people generally have a very good work ethic, and if you are lucky, your maid and your driver will become an invaluable addition to your family. Be aware of the cultural differences and understand that your views may differ from those of your staff concerning certain things. It will usually only take one explanation to show how you would like to have things done.
TRAINING MAIDS
It is important for you to spend some time with your new maid in the first few weeks. Show her how you would like things to be done. Explain things slowly and make sure that she understands. If she simply nods her head, this doesn’t necessarily mean she understands. It is best to physically show her what you would like done, as the language difference can sometimes be more confusing than helpful.
Try to be patient and find the humor when she uses your best sterling silver to dig in your plant pots, cleans your Persian rugs with soap and machine washes your reds and whites together on a hot setting.
• Take a few days and go around the house showing her what you would like done.
• It may be necessary to repeat some explanations of duties.
• Show her your appliances and how they are used.
• Explain how you would like your laundry done and what should be ironed.
• Show her your valuable items and make sure she understands to be careful.
• Show her how your cleaning products are used and for what purpose.
• Make sure she knows how to call you on your mobile phone.
If you have children, you will have to take some extra time to explain how they are to be looked after. What are their schedules, do they need naps, what foods do they eat, etc. Make sure you explain your rules as clearly as possible. Also be aware that the Thai concept of safety differs greatly from Western countries, so tell your maid that you do not want your small children riding on her motorbike with her. Explain that toxic bug repellant is not to be sprayed all over your baby’s room.
The best thing to do, if you have small children, is to spend the first few weeks at home with your maid and your children. Let her see how you interact with your kids. She will learn more from watching you than from you trying to explain everything to her. Also, watch how she interacts with your children. If she does some things you don’t approve of, gently tell her you would rather she did certain things a different way. Thais are very sensitive about criticism so be kind and positive. If you spend the time in the beginning letting all of you get used to each other, you will feel much more confident leaving your young ones with the maid later on. Remember that she will not do everything exactly like you. But if you are patient and understanding, you and your maid and your children may develop a wonderful relationship.
How to keep your Maid
• Learn a few basic phrases in Thai. This will help you both.
• If her English is good, try not to get too familiar. It is preferable to keep a professional relationship.
• If all the work is being done to your satisfaction, don’t complain if she takes a brief sleep while you are in town. This is fairly common and nothing to get too upset about.
• If a task is not being done to your satisfaction, politely ask your maid to do it again. Avoid telling her that she has done a bad job, risking her ‘loss of face’.
• If you require your maid for baby-sitting in the evening, allow her to go home early to have dinner and attend to her family before returning to you.
• If she turns out to be fantastic, pay her accordingly.
• If your maid becomes pregnant, she will continue working until fairly close to the birth. Depending on how long she has worked for you, you may choose to pay or contribute to the hospital fees. It is her responsibility to find a replacement during her absence. Usually she will send someone from her family. You will continue to pay her salary during this time. Most maids will return within two or three months.
Training Drivers
• Establish whether you permit smoking in the car or not.
• Tell him if anything about his driving distresses you.
• Be clear about the maintenance of the car.
How to keep your Driver
• If your driver is on call 24 hours a day, give some consideration to his free time. They have families to see and also need sleep. If they have worked long hours all week, plan time off for them to rest.
• As you will be spending a great deal of time with your driver, try to establish a good rapport. As with the maid though, keep it professional.
• If he ends up being excellent and doing much more than just driving, pay him accordingly.
Dismissing Staff
If the need arises to dismiss staff for misconduct, such as theft, drunkenness or gross incompetence, dismissal should be immediate, with wages paid to date. Make sure all keys have been returned to you.
When you leave, depending on the amount of time you have spent in Thailand, you may feel quite emotional leaving your maid and driver. If possible give them as much advanced notice as possible to help them find a new employer after you are gone. If you want to help them find a new job, you may advertise their availability in the local newspaper and community newsletter. It may also help to ask your friends if anyone is in need of a maid or driver. If you have been satisfied with their work, it is common to give one month’s salary for every year employed.
UTILITIES
The following is a brief description of Electricity, Telephone, Water, Television/Satellite/Cable System and the location of
the Post Offices. It is advisable to pay all accounts promptly, or services may be cut. In Pattaya, you pay most of your utility bills in person (or by your driver) and in cash, since out of town cheques are not acceptable as payment. However, local cheques can sometimes be used to pay accounts, but you may not receive a receipt, and not all places will accept cheques either. Water and electricity bills can be paid to the man who delivers the bill. Once paid, he will sign the account and return your receipt.
ELECTRICITY
Electricity is generally reliable, although in the monsoon season blackouts are common. It is advisable to have a supply of candles and a flashlight handy. In some areas, on public holidays and weekends, power shortages and surges are frequent, especially in the evenings. Check your accommodation for a lightning rod. If not installed, to be on the safe side during an electrical storm, unplug appliances such as TV, stereo equipment and personal computers. If you have need for an electrician or you are changing the light bulbs, it is advisable to turn the power off at the main power board. Electricity bills vary depending on the size of your accommodation and how much you use the air-conditioner, if it is running full time, your bills could be quite high.
Voltage
Electricity is 220 volts at 50Hz. The power outlets are suited to a two-pin plug, and the majority of appliances are not grounded (earthed). General care should be taken, and large appliances such as washing machines should be earthed. If you own 240-volt appliances with a three-pin plug, simply change to a two-pin plug. Appliances suitable for 110 volts will need a transformer. Be especially careful with computer equipment. It is best for your personal computer to be fitted with a surge protector or UPS.
Bills
Bills are received monthly and most are payable at the following addresses or at various locations throughout the city (i.e. 7-11 stores, Carrefour business kiosk, post offices, etc.). You will need to ask your landlord or the condo management where you must pay your bills, as in some housing areas the bills must be paid in a small office inside a clothing shop at the beginning of Walking Street, on the west side, opposite the Adidas shop.
Pattaya Electricity Authority
Go north on Sukhumvit Road, turn left before Banglamung Police Station onto Pattaya-Naklua Road. 500m from Sukhumvit Road. No English signs.
Tel. 038-221463 Payment
Tel. 038-221572 Repair
Hours: 0800-1530 Mon-Fri
Sri Racha Electricity Authority
On Sukhumvit Road, opposite Surasak 2 Road.
Tel. 038-313905 Payment
Tel. 038-322170, 038-311011 Repair
Hours: 0800-1500 Mon-Fri
TELEPHONE
The Telephone system in Pattaya is reasonably reliable. Occasionally, the phone lines are down or under repair. This inconvenience can last a few hours to a few days. All numbers in the Pattaya and Rayong area begin with the area code 038. There are two telephone companies, each with their separate accounts: the Telephone Organization of Thailand, referred to as TOT, dealing with local/domestic calls and the Communications Authority of Thailand, referred to as CAT, dealing with international calls.
Repair Service: Dial 17 plus the first three digits of your phone number that follow the area code (038).
Domestic Enquiries: Dial 13 or 183
International Direct Dial: Dial 001…
International Operator: Dial 100 or 101
International Enquiries: Dial 1133
TT&T PATTAYA
On the west side of Pattaya-Naklua Road, between Soi 16/2 and Soi 16/3.
Tel: 038-70023-4
Hours: 0800-1600 Mon-Fri
Domestic Calls
Accounts are billed monthly and include the telephone rental, the total amount of local calls, which are at a fixed charge of B3, and an itemized list of the long distance and mobile phone calls within Thailand. Long distance domestic calls are B6 per minute. Calls made to mobile phones from a landline cost B3 per minute. You may purchase public phone cards and a PIN 108 phone card, enabling you to make domestic calls from private and public telephones. You may choose the value of the 108 phone card and then simply dial 108 and your personal pin number.
Pattaya TOT
Central Pattaya Road, at the junction with Pattaya Third Road.
Tel. 038 412111, 038 428500
Hours: 0800-1600 Mon-Fri
Sri Racha TOT
From Sukhumvit Road turn onto Nakorn Soi 2, just south of the Pacific Park Mall, 100m on left side.
Tel: 038 322282 Payment
Tel: 038 323323 Repairs
Hours: 0800-1600 Mon-Fri
NaJomtien TOT
Sukhumvit Soi 26
Tel: 038 237666/7555
Hours: 0800-1600 Mon-Fi
International Calls
There is an international call and charge rate pamphlet available free from CAT offices. There are discount rates on calls between 2100-2400 and greater discounts between 2400-0500. Accounts are billed every two weeks and all calls are itemized. International and mobile phone bills may be paid at any CAT or Post Office. You may dial 100 for English speaking operator-assisted and reverse charge calls.
Pattaya CAT
On South Pattaya Road, just east of the junction with Pattaya Third Road.
Tel: 038 425319-20 Line repair
Tel: 038 429340 Payment
Hours: 0800-2000 Daily for bill payment.
24 hours overseas service
Mobile Telephone
Serviced under the Communications Authority of Thailand(CAT). Accounts are billed monthly and can be paid at any store marketing your mobile phone carrier, the CAT office or the post office. International calls made on your mobile phone will be billed separately through the CAT. There is a monthly access fee. If you intend to rent, then a rental charge will appear.
Mobile telephones are available from independent distributors and rentals can be organized through the CAT. The code to ring a mobile telephone is 081, 086 or 089 plus the number. There are mobile telephone cells almost everywhere in the country, and reception is fairly good. If you are in a military zone, there are no cells and your mobile will show a ‘no service’ sign. See International Calls above, for office hours/payment locations.
WATER
Tap water in Thailand is not suitable for drinking. Use bottled water for drinking and also for cooking. See the Section on Services & Shopping, for drinking water delivery. You may pay your public water bills at the various Water Board offices.
Pattaya Water Board Office
On Sukhumvit Road, go north and make a U-turn after intersection with Sawang Fa Road; go back through the intersection and turn left at the first Soi, Soi Chaipornvittee; the office is on the right side after approx. 1.5km. No English signs. Has old water tower on fenced property.
26/1 Soi Chaipornvittee
Tel. 038-222462 Payment
Tel. 038-222463 Repair
Hours: 0830-1200, 1300-1630 Mon-Fri
Sri Racha Water Board Office
Coming from Sukhumvit Road, it is the Soi along the back side of Pacific Park Mall.
13-15 Srinakorn Soi 4
Tel. 038-311131/3332
Dial 1662 for a burst pipe
Hours: 0830-1630 Mon-Fri & 0830-1530 Sat
TELEVISION/VIDEO
The television system in Thailand is PAL-VHF. A fairly high proportion of rented accommodation already has televisions installed. Television sets and VCRs are easily purchased here. Some expats opt to buy a multi-standard TV and VCR/DVD player at a slightly higher price; these can be used almost world-wide. If you plan to bring your own television, make sure that it is suitable for the system in Thailand. Your video player must be fully compatible with your television set, or you may lose sound and/or colour. So if you bring your television, then bring your video player as well. Some expats use a transformer on their non-PAL TV sets and VCR in order to watch videotapes they brought with them. A wide range of PAL video cassettes and DVDs are available in various languages for sale or for rent at reasonable prices. The majority of television programmes on Thai TV are broadcast in Thai. The Bangkok Post newspaper publishes programmes daily.
Satellite / Cable TV
Satellite and cable TV are becoming very popular and more common in Pattaya. There are several companies sharing the market. Typically, if you live in a condominium or apartment complex, you do not have a choice as to which system is provided. In some areas, cable is not available, so if you require English-speaking programmes, a satellite dish is your only choice.
UBC
UBC offers the very best in digital satellite television transmission. UBC offers over 35 international programs including movies, news, sports, cartoons and entertainment. Installation of the small digital satellite dish, receiver and remote control costs about B7,000+. There is a monthly fee of about B1,400+ depending on which package you choose. Also, keep in mind that there is a B4,000 security deposit, which you will get back on the return of your undamaged satellite dish and accessories.
UBC Bangkok
Tipco Tower, 118/1, Rama 6 Road, Phayathai, Bangkok
Tel: 02-2717171
Fax: 02-2717500
Hours: 0800-2200 Mon-Fri
UBC Chonburi
Tel: 038-383570
Fax: 038-383571
UBC Pattaya
Tel: 038-425992
Fax: 038-422375
CFI
Canal France International is available as a cable TV system. It provides information, TF 1, France 2 & 3, documentaries, envoye spécial, thalassa and films.
NHK
Japanese satellite television programming, available through your UBC programming.
Banglamung Cable BTV
Off Pattaya-Naklua Road, on a small soi opposite Bangkok Bank. North of Sawang Fa Road.
Tel: 038-367497
Fax: 038-367498
Hours: 0800-1700 Mon-Sat
Sophon Cable TV
Off Pattaya Third Road, just south of Central Pattaya Road on a small soi. Office is 50m on the left side.
Tel: 038-423777
Fax: 038-421777
Hours: 0830-1730 Mon-Sat
INTERNET SERVICE PROVIDERS
Asianet Chonburi
On the east side of Sukhumvit Road, just south of the Sawang Fa Road intersection.
Tel: 038-727727
Fax: 038-727726
Hours: 0830-1600 Mon-Fri
KSC Commercial Internet Co. Ltd.
On the east side of Pattaya Third Road, just north of the Central Pattaya Road intersection.
Tel: 038-360347
Fax: 038-360348
Hours: 0830-1700 Mon-Fri
Loxinfo Internet
On the west side of Pattaya Third Road, north of the Central Pattaya Road intersection.
Tel: 038-412590
Fax: 038-412594
Hours: 0830-1700 Mon-Fri
POST OFFICES/MAIL SERVICES
Local postage stamps start at Baht2. If you are air mailing or sea freighting packages home, this is also handled at the Post Office. If you have important mail to send within Thailand or overseas, it is advisable to send it by EMS, a registered mail service.
Be aware that some post offices will try to deliver a parcel, but if you are not home to sign for it, you will get a card in the box. You can go to the office and collect it, but you will need your passport or Thai driver’s licence as identification before they will give it to you. Naklua post office will always ask for your passport. International and mobile telephone accounts can be paid at the Post Office, as well as your vehicle tax, as long as it is before the due date.
Pattaya Post Office
Going south on Beach Road, this is the Soi just before the Royal Garden Plaza. Soi Post Office/Soi Praisanee
Tel: 038-429341
Hours: 0830-1630 Mon-Fri & 0900-1200 Sat-Sun
24 hour service for overseas calls.
Jomtien Post Office
Northern end of Jomtien Beach Road on Soi 5, 200m on the left side.
75/33-31 Soi Phochatkaew
Tel: 038-231944
Hours: 0830-1630 Mon-Fri & 0900-1200 Sat
NaJomtien (Ban Amphur) Post Office
On Sukhumvit road near Km159, next to Baan Somprasong
Tel: 038-238260
Hours: 0830-1630 Mon-Fri
Naklua (Banglamung) Post Office
On Sawang Fa Road, past the market area on the left side of the street approx. 1km from Sukhumvit Road
Tel: 038-428225
Hours: 0830-1630 Mon-Fri & 0900-1200 Sat-Sun
Sri Racha Post Office
100m south of the roundabout with Surasak 2 Road
7/1 Jermjompol Road
Tel: 038-311202/2611
Hours: 0830-1530 Mon-Fri & 0900-1200 Sat-Sun
DHL Laem Chabang Center
West side of Sukhumvit Road near KM125
Tel: 038-766261-5
Global Link Post Office
In PS Building, 2nd floor, corner of Pattaya Second Road and Central Pattaya Road.
Tel: 038-362011/13
DHL, FedEx, TNT depot and postal services
Mail Boxes Etc.
1st Floor in Tesco Lotus, North Pattaya Road
Tel: 038-370998
Hours: 0900-2200 Daily
Offering a wide range of services for all postal needs, courier for UPS and TNT. (Second location in Big C mall on Pattaya Second Road, 2nd floor.)
UPS
On Pattaya Second Road across from Mike Shopping Mall, behind Kiss Restaurant on the right side.
Tel: 038-412101
Fax: 038-412102
Hours: 1000-1800 Mon-Sat ♥